Usability test

Yesterday, we was also working with "usability" and "AIDA" tests.

We tested 3 people, and got three deferent result, which suggest that we still have work to

do.

Usability testing

§ Performance -- How much time, and how many steps, are required for people to complete basic tasks? (For example, find something to buy, create a new account, and order the item.)

§ Accuracy -- How many mistakes did people make? (And were they fatal or recoverable with the right information?)

§ Recall -- How much does the person remember afterwards or after periods of non-use?

§ Emotional response -- How does the person feel about the tasks completed? Is the person confident, stressed? Would the user recommend this system to a friend?

Before made testing we ask find answers on two questions:

1.  Why do we pay tax?
2.  What is the max. of tax we can pay?

	Lukas Matias Melin 23 years. unemployed	Kristijana Gapsyte 19 years. student	Wei Xian 28 years. student
Performance	For all task spend max. 45 sek. Made 2 steps to find first answer, and one step for second…	Spend 5 min. for all task. Made 3 steps. Was looking for information in photo slides…	Spend 8 min. for all task. Made 6 steps before find the answer.
Accuracy	Didn’t made any mistakes	Made 2 mistakes, before find right answer	Made 4 mistakes. Went to the links for another web-sites.
Recall	Easy remember all steps	Can’t easy remember all steps. Made 1 mistake before find the answer again.	But easy remember where to looking for information on the second time.
Emotional response	“t was easy task… Web site is very clear, not a lot of text. And topics help a lot to find a right information. I feel relax and comfortable.”	“It wasn’t hard to find information, but fill little bit nervous when I was looking for second answer.”	“I was little confused. Spend a lot of time to find out answers.”